Family settings
This page is where you rename your family and where you go to manage its children and people. It also shows how many admins and members the family has.
To open it, select Family on the dashboard, or choose Main menu, then Family Settings.
Rename your family
- Change the name in Family name.
- Select Save.
You see the message “Saved.”
Select Back to leave without saving.
Go to messages, children, members, invitations or the audit log
Select one of these. Messages is on the left; the others are on the right:
- Messages: questions from your members, messages to them, and support requests. A badge shows how many you haven’t read. See Messages.
- Children: add the children who study here, change their profiles, or remove them. See Children.
- Members: edit people’s details, change their role, block or remove them. See Members.
- Invitations: invite people and manage the invitations you’ve sent. See Invitations.
- Audit Log: see who did what, and when. See Audit log.
Select Back to return to your dashboard.
Who can do this
Parents and guardians, the family’s admins, can use this page for their own family. A Global Admin can use it after opening the family with Open as Admin.
Members don’t see Family on the dashboard or Family Settings in the menu.
If something goes wrong
“Give your family a name.” The name is empty. Type a name, then select Save.
“Only this family’s parents and guardians can rename it.” You’re not an admin of this family. Ask one of its admins to make the change.
“That did not save. Please try again.” Something went wrong while saving. Try again. If it keeps happening, contact support.